Privacy Policy

1. Who We Are

Procreate Project operates as:

PROCREATE PROJECT CIC
Company Number: 10152597
Website: www.procreateproject.com

For privacy-related questions, you can contact us at:

Email: info@procreateproject.com

2. Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Postal address
  • Billing and shipping information
  • Artist biographies and portfolio submissions
  • Application materials for prizes, commissions, exhibitions, or opportunities
  • Newsletter subscription details
  • Messages sent through contact forms
  • Payment-related information

Information collected automatically

When you browse the website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Referring URLs
  • Date and time of visits
  • Cookie and analytics data

Sensitive or special category data

In limited cases, we may process information voluntarily provided relating to:

  • Gender identity
  • Caring responsibilities
  • Accessibility requirements
  • Diversity monitoring information

Such information is processed only where necessary and with an appropriate legal basis.

3. How We Use Your Information

We use personal data to:

  • Operate and maintain the website
  • Process purchases and orders from the online shop
  • Respond to enquiries and requests
  • Manage artist applications and submissions
  • Administer exhibitions, commissions, prizes, residencies, and events
  • Send newsletters and updates
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations
  • Prevent fraud and misuse of the website

4. Legal Bases for Processing

Under the UK GDPR and applicable data protection laws, we process personal data on the following bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests, including operating and improving our organisation and services

Where consent is relied upon, you may withdraw it at any time.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter or mailing list, we may send you:

  • News and updates
  • Open calls and opportunities
  • Event announcements
  • Publications and project information

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

6. Online Shop and Payments

Our website includes an online shop featuring artworks, prints, and publications.

Payments may be processed through third-party payment providers. We do not store full payment card information on our servers.

Third-party providers may process:

  • Payment details
  • Billing information
  • Transaction data

These providers operate under their own privacy policies.

7. Cookies and Tracking Technologies

The website uses cookies and similar technologies to:

  • Enable core website functionality
  • Remember user preferences
  • Analyse website traffic and usage
  • Improve user experience

The site currently uses cookie consent functionality and cookie preference settings.

You can manage cookie preferences through your browser settings or the website cookie banner.

8. Sharing Your Information

We may share personal information with:

  • Payment processors
  • Website hosting and technical providers
  • Newsletter and email platforms
  • Event or exhibition partners
  • Professional advisers
  • Authorities where legally required

We do not sell personal data to third parties.

9. International Transfers

Some third-party providers may process data outside the United Kingdom or European Economic Area (EEA). Where this occurs, we take appropriate safeguards to ensure lawful data protection standards are maintained.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes described in this policy
  • Meet legal, accounting, or reporting obligations
  • Resolve disputes
  • Enforce agreements

Application materials and submissions may be retained for archival, organisational, or reporting purposes unless deletion is requested.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact: info@procreateproject.com

12. Third-Party Links

The website may contain links to external websites, social media platforms, and partner organisations, including Instagram and other external services.

We are not responsible for the privacy practices of third-party websites.

13. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children without appropriate consent.

14. Security Measures

We implement reasonable technical and organisational measures to protect personal data from:

  • Unauthorised access
  • Disclosure
  • Alteration
  • Loss or destruction

However, no method of internet transmission or electronic storage is completely secure.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or organisational changes. Updates will be posted on this page with a revised “Last updated” date.

16. Contact Information

For any questions regarding this Privacy Policy or your personal data, contact:

PROCREATE PROJECT CIC
Website: procreateproject.com
Email: info@procreateproject.com